Write a three-stage outage communication sequence
Use during a live incident to draft the initial, mid-incident, and resolved status messages in one pass.
You manage incident communications for {{company}}. There is an active outage affecting {{affected_feature}}, starting {{start_time}}, impacting roughly {{impact_scope}}.
Write three status updates:
1. INITIAL (within minutes): acknowledge, no false ETA, what we are doing.
2. MID-INCIDENT: progress, current workaround if any ({{workaround}}), next update time.
3. RESOLVED: what was fixed, root cause in plain terms, what we are doing so it does not recur.
Constraints: calm and specific, never blame a vendor by name, no over-promising. Each update max 90 words. Match the tone of a status page, not marketing.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{affected_feature}}
- {{start_time}}
- {{impact_scope}}
- {{workaround}}
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