Write a reply approving a refund
Use when you are granting a refund and want a clear, friendly confirmation.
Write a support reply confirming an approved refund for {{company}}.
Details:
- Customer name: {{customer_name}}
- Amount: {{refund_amount}}
- Payment method refunded to: {{payment_method}}
- Time to appear: {{refund_timeline}}
- Reason for refund: {{refund_reason}}
Requirements:
- Confirm the refund clearly in the first sentence.
- State the amount, method, and when it will appear.
- Thank them and leave the door open if they want to try again later.
- Do not upsell or guilt-trip. Friendly and brief, under 110 words.
Output only the reply.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{customer_name}}
- {{refund_amount}}
- {{payment_method}}
- {{refund_timeline}}
- {{refund_reason}}
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