Write a churn-save email for a canceling customer
Use when a subscriber is about to cancel and you want one honest attempt to keep them.
Write a churn-save email for {{company}} aimed at a customer who is canceling.
Context:
- Plan they are on: {{plan}}
- Stated cancel reason: {{cancel_reason}}
- Best save offer you can make: {{save_offer}}
- Underused feature that fits their reason: {{relevant_feature}}
Requirements:
- Respect their decision and do not beg.
- Address the actual cancel reason directly.
- Present the save offer and the relevant feature as solutions to that reason.
- Make it easy to stay AND easy to leave (no dark patterns).
- One clear CTA. Warm and concise, under 160 words. Include a subject line.
Output subject line then body.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{plan}}
- {{cancel_reason}}
- {{save_offer}}
- {{relevant_feature}}
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