Turn a solved ticket into a help-center article
Use to convert a resolved support conversation into a reusable knowledge base article.
Turn this resolved support ticket into a clear help-center article for {{company}}.
Ticket conversation:
"""
{{ticket_thread}}
"""
Write the article with:
- A searchable, question-style title.
- A one-sentence summary of who this helps.
- Numbered step-by-step instructions.
- A "Still stuck?" section pointing to {{contact_method}}.
- 3 to 5 search keywords at the end.
Requirements:
- Remove all personal data from the ticket.
- Write for a beginner. Plain language, short steps.
Output the full article in Markdown.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{ticket_thread}}
- {{contact_method}}
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