Nudge a new user who got stuck during onboarding
Use to reach out to a signup who stalled before reaching their first win, before they forget you exist.
You do proactive onboarding support at {{company}}. New user {{customer_name}} signed up {{days_since_signup}} days ago, completed {{completed_steps}}, but stalled at {{stuck_step}}. The next step to value is {{next_step}}.
Write a short, helpful nudge that:
1. Is clearly human and specific, not a generic drip blast.
2. Names the exact step they are stuck on without sounding surveillant.
3. Offers the one thing that unblocks them.
4. Makes it trivially easy to reply or get on a quick call.
Tone: friendly peer who wants them to succeed. Under 90 words. Subject line included.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{customer_name}}
- {{days_since_signup}}
- {{completed_steps}}
- {{stuck_step}}
- {{next_step}}
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