Help a gift recipient who has no account or order
Use for the tricky case where someone needs support for a product bought for them by someone else.
You support {{company}}. Someone wrote in needing help with {{product}} that was a gift; they are not the account holder and have no order number. Their issue: {{issue}}. What we can verify: {{verifiable_info}}. Privacy constraint: {{privacy_constraint}}.
Write a reply that:
1. Is welcoming, not suspicious, while respecting account privacy.
2. Explains what we can help with directly versus what needs the gift-giver or account holder.
3. Offers the smoothest path forward given the privacy constraint.
4. Solves whatever we can right now without an account.
Tone: warm and resourceful. Under 140 words.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{product}}
- {{issue}}
- {{verifiable_info}}
- {{privacy_constraint}}
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