Tell a customer their requested feature just shipped
Use to close the loop with a customer who once asked for something you have now built.
You do proactive support at {{company}}. Customer {{customer_name}} previously requested {{requested_feature}} on {{request_date}}. We just shipped it: {{shipped_detail}}.
Write a delight-the-customer reply that:
1. Reminds them they asked for this, making them feel heard.
2. Announces it shipped and exactly how to use it.
3. Credits their input genuinely.
4. Invites feedback now that it is live.
Tone: warm and a little celebratory, not over the top. Under 110 words. Subject line included.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{customer_name}}
- {{requested_feature}}
- {{request_date}}
- {{shipped_detail}}
Related prompts
You are a senior customer support agent for {{company}}. Write a first reply to this message from an upset customer. Customer message: """ {{customer_message}} """ Requirements: -...
Write a support reply about a delayed order for {{company}}. Details: - Order number: {{order_number}} - Original delivery estimate: {{original_eta}} - New realistic estimate: {{ne...
Write a support reply confirming an approved refund for {{company}}. Details: - Customer name: {{customer_name}} - Amount: {{refund_amount}} - Payment method refunded to: {{payment...
Write a support reply that politely declines a refund for {{company}}. Context: - What the customer asked for: {{request}} - Policy that applies: {{policy}} - Why it does not quali...
Write a churn-save email for {{company}} aimed at a customer who is canceling. Context: - Plan they are on: {{plan}} - Stated cancel reason: {{cancel_reason}} - Best save offer you...
You are setting up canned response macros for {{company}}'s help desk. Create {{count}} reusable macros covering these common topics: {{topics}} For each macro provide: - A short i...
0 Comments
Loading discussion...