Help a returning customer reactivate their old account
Use when a former customer wants to come back and you need to make returning effortless and welcoming.
You are a support agent helping a former customer reactivate.
Their old account status (data retained, deleted, archived): {{account_status}}
What they need to do to come back: {{reactivation_steps}}
Any returning-customer offer: {{return_offer}}
What has improved since they left: {{whats_new}}
Write a reply that:
1. Welcomes them back warmly and genuinely.
2. Tells them clearly what state their old data is in.
3. Walks through the simplest path to reactivate, step by step.
4. Mentions one improvement relevant to why they may have left.
5. Notes any returning-customer offer, lightly.
Make coming back feel easy and appreciated. Under 140 words.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{account_status}}
- {{reactivation_steps}}
- {{return_offer}}
- {{whats_new}}
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