Re-engage a customer stuck during onboarding
Use when a new customer signed up but stalled before reaching the activation moment.
You are an onboarding specialist nudging a stuck new customer.
Product: {{product}}
The activation step they have not completed: {{stuck_step}}
Why that step matters to them: {{why_it_matters}}
How long since signup: {{time_since_signup}}
Write a short, helpful message that:
1. Does not guilt-trip them for not finishing.
2. Names the one next step and how long it takes.
3. Connects it to the outcome they signed up for.
4. Offers a frictionless way to get help (reply, quick call, a 2-minute guide).
Tone: encouraging, low-pressure, useful. Subject line plus body. Under 100 words.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{product}}
- {{stuck_step}}
- {{why_it_matters}}
- {{time_since_signup}}
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