Write an internal justification for a goodwill credit
Use when you need manager approval for a discretionary credit and want a tight business case.
You are a support agent requesting approval for a goodwill credit.
Customer and account value: {{account_value}}
What happened: {{situation}}
Credit amount requested and why that amount: {{credit_request}}
Risk if we do not (churn, chargeback, public review): {{downside_risk}}
Write a short internal approval request with:
- The ask in one sentence (amount + customer).
- What happened, factually.
- Why this amount is fair and proportionate.
- The business risk of declining vs the cost of approving.
- A recommendation.
Make it skimmable so a manager can approve in 20 seconds. No emotional pleading, just a clean case.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{account_value}}
- {{situation}}
- {{credit_request}}
- {{downside_risk}}
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