Build a troubleshooting decision tree for agents
Use to create a branching guide agents follow to diagnose a common problem.
Create a troubleshooting decision tree for {{company}} agents handling this common problem: {{problem}}.
Known causes and fixes:
{{causes_and_fixes}}
Requirements:
- Start with the first question the agent should ask the customer.
- Branch into clear If/Then paths based on the answer.
- Each leaf node ends in a concrete fix or an escalation point.
- Keep language simple enough to follow live on a call.
- Note any step where agent should escalate to {{escalation_target}}.
Output as an indented, easy-to-scan tree.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{problem}}
- {{causes_and_fixes}}
- {{escalation_target}}
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