Rewrite a stiff reply to sound friendlier
Use when a draft reply reads too cold or corporate and you want it warmer.
Rewrite this support reply so it sounds friendlier and more human, without losing accuracy.
Original draft:
"""
{{draft_reply}}
"""
Requirements:
- Keep every fact, number, and instruction intact.
- Remove jargon, passive voice, and filler like "kindly" and "please be advised".
- Add light warmth but no fake enthusiasm or excessive exclamation marks.
- Match this tone target: {{tone_target}}.
- Keep roughly the same length.
Output only the rewritten reply, then a one-line note on what you changed.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{draft_reply}}
- {{tone_target}}
Related prompts
You are a senior customer support agent for {{company}}. Write a first reply to this message from an upset customer. Customer message: """ {{customer_message}} """ Requirements: -...
Write a support reply about a delayed order for {{company}}. Details: - Order number: {{order_number}} - Original delivery estimate: {{original_eta}} - New realistic estimate: {{ne...
Write a support reply confirming an approved refund for {{company}}. Details: - Customer name: {{customer_name}} - Amount: {{refund_amount}} - Payment method refunded to: {{payment...
Write a support reply that politely declines a refund for {{company}}. Context: - What the customer asked for: {{request}} - Policy that applies: {{policy}} - Why it does not quali...
Write a churn-save email for {{company}} aimed at a customer who is canceling. Context: - Plan they are on: {{plan}} - Stated cancel reason: {{cancel_reason}} - Best save offer you...
You are setting up canned response macros for {{company}}'s help desk. Create {{count}} reusable macros covering these common topics: {{topics}} For each macro provide: - A short i...
0 Comments
Loading discussion...