Write a win-back message to a lapsed customer
Use to re-engage a customer who canceled or churned a while ago.
Write a win-back message for {{company}} aimed at a customer who left {{time_since_left}} ago.
Context:
- Why they likely left: {{likely_reason}}
- What is new or improved since then: {{whats_new}}
- Win-back offer (if any): {{offer}}
Requirements:
- Open without guilt or "we miss you" cliches.
- Connect what is new directly to why they left.
- Present the offer simply if there is one.
- One clear, low-friction CTA to return.
- Warm and brief, under 130 words. Include a subject line.
Output subject then body.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{time_since_left}}
- {{likely_reason}}
- {{whats_new}}
- {{offer}}
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