Write a service outage update message
Use to keep customers informed during a downtime or service disruption.
Write a customer-facing outage update for {{company}}.
Details:
- What is affected: {{affected_services}}
- Current status: {{current_status}}
- What customers can or cannot do right now: {{user_impact}}
- Next update time: {{next_update}}
Requirements:
- Lead with what is broken and what works.
- Be transparent without overpromising a fix time.
- Tell them when the next update will come.
- Calm, factual, no blame. Under 110 words.
Output only the update message.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{affected_services}}
- {{current_status}}
- {{user_impact}}
- {{next_update}}
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