Notify a customer their payment failed
Use to tell a customer a renewal payment did not go through and how to fix it.
Write a message notifying a customer their payment failed for {{company}}.
Details:
- Plan affected: {{plan}}
- Common reasons: {{common_reasons}}
- How to update payment: {{update_steps}}
- Grace period before access changes: {{grace_period}}
Requirements:
- Keep it calm and non-alarming; this is routine.
- Tell them exactly how to fix it in a few steps.
- State the grace period so they do not panic.
- One clear CTA. Under 100 words. Include a subject line.
Output subject then body.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{plan}}
- {{common_reasons}}
- {{update_steps}}
- {{grace_period}}
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