Reply to a customer feature request
Use to respond when a customer asks for something the product does not do yet.
Write a support reply to a customer who requested a feature for {{product}}.
Context:
- Their request: {{request}}
- Is it on the roadmap: {{roadmap_status}}
- Closest current workaround: {{workaround}}
Requirements:
- Thank them and reflect back what they actually want, in your words.
- Be honest about roadmap status; do not over-promise.
- Offer the workaround if one exists.
- Let them know their feedback is logged (if true).
- Warm, no corporate non-answers. Under 120 words.
Output only the reply.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{product}}
- {{request}}
- {{roadmap_status}}
- {{workaround}}
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