SupportSnippet pack

Create a pack of short quick-reply snippets

Use to build tiny reusable phrases agents drop into chats and emails fast.

The prompt
prompt.txt
Create a pack of short quick-reply snippets for {{company}} agents to reuse.

Cover these moments:
- Greeting and acknowledging
- Asking for an account detail
- Saying you are checking something
- Apologizing briefly
- Confirming a fix
- Saying goodbye

Requirements:
- 2 to 3 variants per moment so replies do not sound identical.
- Each snippet is one or two sentences max.
- Match brand tone: {{brand_tone}}.
- Use {{customer_name}} placeholder where natural.
- Human and warm, never templated-sounding.
Output grouped under each moment as a heading.

Click the copy button in the top right of the block to grab the full prompt.

Variables

Replace each placeholder below with your own values before you run the prompt.

  • {{company}}
  • {{brand_tone}}
Recommended models
Claude Opus 4.8GPT-5Gemini 2.5 Pro
Tags
#snippets#macros#templates#efficiency

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