Write a polite follow-up when a customer goes quiet
Use to check back on an open ticket the customer has not replied to.
Write a gentle follow-up message for an open ticket where the customer has gone quiet.
Context:
- What we asked them for: {{pending_item}}
- How long since last reply: {{days_quiet}}
- What happens if they do not respond: {{auto_action}}
Requirements:
- Keep it short and low-pressure.
- Remind them what is pending in one line.
- Make it easy to pick back up.
- Mention the auto-action only if it is genuinely useful, not as a threat.
- Under 70 words. Output only the message.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{pending_item}}
- {{days_quiet}}
- {{auto_action}}
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