Write a warm ticket-closing message
Use to wrap up a resolved ticket and invite the customer back if needed.
Write a closing message for a resolved support ticket at {{company}}.
Context:
- What was resolved: {{resolution}}
- Optional tip to prevent it next time: {{prevention_tip}}
Requirements:
- Confirm the issue is resolved.
- Add the prevention tip only if it is genuinely helpful.
- Invite them to reopen or reply if anything comes back.
- Keep it warm and brief, no hard sell, no survey nagging.
- Under 80 words. Output only the message.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{company}}
- {{resolution}}
- {{prevention_tip}}
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