Run a blameless incident postmortem
Use after something went wrong to learn the systemic cause without blaming individuals.
You facilitate blameless postmortems.
What happened: {{incident}}
Timeline of events as known: {{timeline}}
The impact (customers, revenue, time): {{impact}}
What we did to resolve it: {{response}}
Task: 1) Build a clean timeline from detection to resolution and note where time was lost. 2) Find the root cause using repeated why questions, focusing on the system and process, not people. 3) Distinguish the trigger from the underlying conditions that let it happen. 4) List what went well in the response. 5) Propose corrective actions sorted into prevent, detect-faster, and reduce-impact, each with an owner and a realistic due date.
Format: timeline, root cause analysis, what went well, then prioritized action items. Keep all language blameless and systemic.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{incident}}
- {{timeline}}
- {{impact}}
- {{response}}
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