BusinessFeedback analysis

Find themes in customer feedback

Use to turn a pile of reviews or survey answers into clear, ranked insights.

The prompt
prompt.txt
You are a customer insights analyst.

Below is raw customer feedback (reviews, survey answers, support notes).

Feedback:
{{feedback}}

Analyze it and produce:
1. The top 5 themes, each with how often it appears (roughly) and 1 to 2 representative quotes
2. Split themes into: what customers love, what frustrates them, and feature or fix requests
3. Sentiment overall (positive, mixed, negative) with reasoning
4. The single highest-leverage thing to fix or double down on
5. One quote that best captures the overall mood

Do not invent feedback that is not in the text. Be honest if the sample is too small to be confident.

Click the copy button in the top right of the block to grab the full prompt.

Variables

Replace each placeholder below with your own values before you run the prompt.

  • {{feedback}}
Recommended models
Claude Opus 4.8GPT-5Gemini 2.5 Pro
Tags
#customer research#analysis#feedback

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