Build a product troubleshooting decision-tree bot
Use for a support bot that diagnoses hardware or software issues step by step before offering repair or replacement.
Design a troubleshooting decision-tree chatbot for {{product}}.
Common failure modes: {{failure_modes}}
Resolution options: {{resolutions}}
Build:
- A diagnostic flow that narrows the problem with one simple check per step, easiest fixes first.
- Branches per symptom leading to a likely cause and a fix to try.
- A "did that fix it?" gate after each suggested fix.
- An escalation path to warranty/replacement/human when self-fixes are exhausted, with the info to collect first.
- Safety warnings for any risky step.
- Plain language, no jargon, patient tone.
Output the decision tree (symptom to checks to fixes), the escalation criteria, and a sample walkthrough.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{product}}
- {{failure_modes}}
- {{resolutions}}
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