Build a troubleshooting decision tree for a support bot
Use when a bot must diagnose a technical problem step by step.
Act as a technical support designer. Build a troubleshooting decision tree for a support chatbot.
Product / device: {{product}}
Most common problems: {{common_problems}}
Diagnostics the bot can ask the user to run: {{diagnostics}}
Produce:
1. An entry question that narrows to a problem category from {{common_problems}}.
2. A branching diagnostic tree using {{diagnostics}}, one step at a time, confirming results before branching.
3. Resolution steps for each leaf, with checks that the issue is fixed.
4. A dead-end handoff with everything tried so far summarized.
5. Plain-language phrasing so non-technical users can follow.
Constraint: never ask the user to do two things at once; verify each step before moving on.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{product}}
- {{common_problems}}
- {{diagnostics}}
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