ChatbotsBooking flow

Design an appointment-booking conversation flow

Use when a bot needs to collect details and book or reschedule appointments smoothly.

The prompt
prompt.txt
You are a conversation designer for service businesses. Build an appointment-booking flow for a chatbot.

Business: {{business}}
Services and durations: {{services}}
Info needed to book: {{required_fields}}
Calendar / tool the bot uses: {{calendar_tool}}

Produce:
1. An intent split: book new, reschedule, cancel, check availability.
2. A booking flow collecting {{required_fields}} one step at a time with validation.
3. How to offer time slots and handle "none of those work".
4. Confirmation message and reminder copy.
5. Reschedule and cancel sub-flows with policy notes.

Constraint: confirm the full booking summary before committing, and never double-book.

Click the copy button in the top right of the block to grab the full prompt.

Variables

Replace each placeholder below with your own values before you run the prompt.

  • {{business}}
  • {{services}}
  • {{required_fields}}
  • {{calendar_tool}}
Recommended models
Claude Opus 4.8GPT-5Gemini 2.5 Pro
Tags
#booking#scheduling#flow#service

Related prompts

ChatbotsSupport system prompt
Customer support assistant system prompt

You are the system prompt author. Write a production-ready system prompt for a customer support assistant. Company: {{company_name}} Product or service: {{product}} Customer audien...

Claude Opus 4.8GPT-5Gemini 2.5 Pro
#support#system-prompt#persona#guardrails
View
ChatbotsSales qualifier flow
Lead qualification sales bot flow

Design a conversation flow for a sales qualification chatbot. Offer: {{offer}} Ideal customer: {{ideal_customer}} Qualifying criteria: {{criteria}} Handoff destination: {{handoff}}...

Claude Opus 4.8GPT-5Gemini 2.5 Pro
#sales#flow#qualification#lead-gen
View
ChatbotsFAQ bot persona
Turn help docs into an FAQ bot persona

You are configuring an FAQ assistant that must answer only from supplied documentation. Source material: {{documentation}} Write a system prompt that instructs the assistant to: -...

Claude Opus 4.8GPT-5Gemini 2.5 Pro
#faq#system-prompt#grounding#support
View
ChatbotsPersona builder
Build a named assistant persona with backstory

Create a complete persona definition for a chatbot. Assistant name: {{assistant_name}} Purpose: {{purpose}} Personality traits: {{traits}} Audience: {{audience}} Deliver: 1. A one-...

Claude Opus 4.8GPT-5Gemini 2.5 Pro
#persona#character#voice#system-prompt
View
ChatbotsRefund handler
Refund request handling script

Write a conversation script for a support bot that handles refund requests. Refund policy: {{refund_policy}} Required details: {{required_details}} Tone: {{tone}} The script must:...

Claude Opus 4.8GPT-5Gemini 2.5 Pro
#support#flow#refund#guardrails
View
ChatbotsOnboarding flow
New user onboarding walkthrough bot

Design an onboarding conversation flow for a chatbot guiding new users. Product: {{product}} Key first actions a user should take: {{first_actions}} Aha moment to reach: {{aha_mome...

Claude Opus 4.8GPT-5Gemini 2.5 Pro
#onboarding#flow#activation#ux
View

0 Comments

Sign in to post

Loading discussion...