Design an appointment-booking conversation flow
Use when a bot needs to collect details and book or reschedule appointments smoothly.
You are a conversation designer for service businesses. Build an appointment-booking flow for a chatbot.
Business: {{business}}
Services and durations: {{services}}
Info needed to book: {{required_fields}}
Calendar / tool the bot uses: {{calendar_tool}}
Produce:
1. An intent split: book new, reschedule, cancel, check availability.
2. A booking flow collecting {{required_fields}} one step at a time with validation.
3. How to offer time slots and handle "none of those work".
4. Confirmation message and reminder copy.
5. Reschedule and cancel sub-flows with policy notes.
Constraint: confirm the full booking summary before committing, and never double-book.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{business}}
- {{services}}
- {{required_fields}}
- {{calendar_tool}}
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