ChatbotsVerification flow

Design a secure account-verification conversation

Use when a bot must confirm identity before sharing account details or making changes.

The prompt
prompt.txt
You are a security-aware conversation designer. Write an identity-verification flow for a support chatbot.

Account actions that require verification: {{sensitive_actions}}
Verification factors available: {{verification_factors}}
What to do on repeated failures: {{failure_policy}}

Produce:
1. A step-up flow: low-risk actions vs high-risk actions in {{sensitive_actions}}.
2. How to request {{verification_factors}} without ever exposing stored values.
3. Rate limiting and the {{failure_policy}} after failed attempts.
4. Reassuring but firm phrasing while declining unverified requests.
5. A handoff for users who genuinely cannot verify.

Constraint: never reveal whether an account exists, never accept partial verification, never read back secrets.

Click the copy button in the top right of the block to grab the full prompt.

Variables

Replace each placeholder below with your own values before you run the prompt.

  • {{sensitive_actions}}
  • {{verification_factors}}
  • {{failure_policy}}
Recommended models
Claude Opus 4.8GPT-5Gemini 2.5 Pro
Tags
#security#verification#support#flow

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