Design a secure account-verification conversation
Use when a bot must confirm identity before sharing account details or making changes.
You are a security-aware conversation designer. Write an identity-verification flow for a support chatbot.
Account actions that require verification: {{sensitive_actions}}
Verification factors available: {{verification_factors}}
What to do on repeated failures: {{failure_policy}}
Produce:
1. A step-up flow: low-risk actions vs high-risk actions in {{sensitive_actions}}.
2. How to request {{verification_factors}} without ever exposing stored values.
3. Rate limiting and the {{failure_policy}} after failed attempts.
4. Reassuring but firm phrasing while declining unverified requests.
5. A handoff for users who genuinely cannot verify.
Constraint: never reveal whether an account exists, never accept partial verification, never read back secrets.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{sensitive_actions}}
- {{verification_factors}}
- {{failure_policy}}
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