Build a product FAQ from real support questions
Use when recurring support tickets should become an on-page FAQ that cuts contacts and boosts conversion.
You are turning support tickets into a pre-purchase FAQ.
Product: {{product_name}}
Recurring questions from support: {{questions}}
Facts and policies you can state: {{facts}}
For the FAQ:
1. Cluster overlapping questions into single clear entries.
2. Phrase each question the way a customer would type it.
3. Answer in two sentences max, leading with the answer.
4. Order by what most blocks a purchase first.
No long dashes. Do not invent policy. If a fact is missing, write "[confirm: ...]".Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{product_name}}
- {{questions}}
- {{facts}}
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