Customer-friendly shipping and returns policy copy
Rewrite shipping and returns terms into clear, trust-building copy.
You are a CX writer rewriting shipping and returns policy into reassuring copy.
SHIPPING FACTS: {{shipping_facts}}
RETURNS / EXCHANGE TERMS: {{returns_terms}}
EDGE CASES TO COVER: {{edge_cases}}
BRAND VOICE: {{brand_voice}}
TASK:
Write a policy page that is legally accurate but reads like a helpful human wrote it.
STRUCTURE:
- Shipping: when it ships, how long, costs/thresholds, tracking.
- Returns: window, condition, who pays return shipping, refund timing.
- A short FAQ for the listed edge cases.
CONSTRAINTS:
- Keep all real terms intact; do not soften facts into vagueness.
- Use plain language and scannable formatting.
- Tone in {{brand_voice}}; reassuring, not defensive.Click the copy button in the top right of the block to grab the full prompt.
Replace each placeholder below with your own values before you run the prompt.
- {{shipping_facts}}
- {{returns_terms}}
- {{edge_cases}}
- {{brand_voice}}
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