AI Chatbots & Automation7 minLesson 57 of 60
Building a Flow in ManyChat
ManyChat is a popular no-code builder for social and messaging automation. It works on a simple model: a trigger starts a flow, and the flow is a chain of blocks (messages, questions, conditions, actions). Once you have your conversation map, building it here is mostly drag, type, and connect.
The building blocks
- Trigger: what starts the flow (a keyword, a comment, a button).
- Message blocks: what the bot says, including buttons and quick replies.
- Condition blocks: branch the path based on user input or saved data.
- Action blocks: do something: tag the user, save a field, call another tool.
An AI assistant can scaffold the flow
Builders increasingly include an AI assistant that drafts a flow from a plain-language description. It is a great way to get a skeleton fast, but treat its output as a draft to refine against your map, not a finished bot.
Test every branch by walking through it as a user before you publish. The path that is obvious to you, the builder, is often confusing to a first-time visitor. Click through it cold and fix what trips you up.
Manychat AI Flow Builder AssistantDoc on using the AI assistant to auto-generate automation flows from a description.help.manychat.com