A
CursorAuto-answer customer WhatsApp from your docs
WhatsApp support bot with n8n and a knowledge base
Setuproll editorial@setuproll88.0Overall score
A WhatsApp Business bot that routes inbound messages through n8n, retrieves answers from your own docs with RAG, and hands off to a human when confidence is low. Made for small teams that live in WhatsApp and want first-line support handled without a SaaS subscription.
88.0Score
5Components
Get this build
terminal
npx n8n startWhat gets written
- .cursor/rules/setuproll.mdc
Components
Model
- GPT-6 Sol
Stack
- n8n
- WhatsApp Cloud API
- Qdrant
Tools
- Meta webhook
- n8n HTTP nodes
- OpenAI embeddings
Knowledge base
- Docs ingested to Qdrant
- top-k retrieval
- source citation
How it works
- Customer message hits the Meta webhook into n8n
- n8n embeds the question and pulls matching doc chunks
- GPT-6 Sol drafts a grounded answer with a confidence score
- Low confidence opens a ticket and pings a human in Slack
Summary
A WhatsApp Business bot that routes inbound messages through n8n, retrieves answers from your own docs with RAG, and hands off to a human when confidence is low. Made for small teams that live in WhatsApp and want first-line support handled without a SaaS subscription.
88.0 score
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